April 4, 2013
When you manage a large, global organization, the temptation is to reduce the people you work with and the clients your serve to a stream of colorless statistics. Everything changes when you go to the field and the numbers turn into real people, with real lives. I had the opportunity to visit one of our [...]
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March 31, 2013
I must have shortchanged the Southern Hemisphere this season and my punishment has been this endless winter, relentless skies of gray, day after day, and those of us dwelling beneath them exchanging hardy microbes hacked from rubicund throats ejecting their lethal cargo into hermetically sealed conference rooms or metal tubes with jet engines afixed, blasting [...]
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